QUALITY ASSURANCE

Quality policy

VERSASERV has set up an ambitious quality assurance system based on the principle of continuous improvement in every company processes.
 
Our primary goal is the satisfaction of our customers by providing tailored products and advices, adapted to their identified and/or expressed requirements and beyond that.
 
Our quality commitments:

  • Our quality policy begins with the development and perennation of close collaboration with our partners manufacturers and the rigorous selection of our suppliers with high levels of requirements.
  • Beyond the tests undertook by our suppliers, we systematically carry out complementary controls on all products, from their arrival in our premises, at all stages of their assembly, until their delivery.
  • We have a permanent monitoring of our corrective actions & processes, carrying out periodic audits and in-house focused training.
  • The periodic reviews and updates of our procedures and quality instructions guarantee a constant evolution and assure a reliable development.
  • Regular investments enable us to improve our tools and means of production, and our personalised case studies guarantee a continuous improvement of profitability and the insurance of an optimal value for money. 
  • Since its creation VERSASERV is customer focused in order to identify ceaselessly actions and axes of improvement.
  • In order to offer the best customer experience as well as continuous information, we set up on our website secure and personalized accounts that and can be accessed constantly.
  • We develop trainings for our customers to assure the best possible use of the delivered products as well as its durability.
  • A global quality policy rested by an environmental initiative which includes :
    • A photovoltaic system installed on the headquarters’ roof  (67.4 kWc)
    • A High Environmental  Quality building
    • Selective waste sorting  & recycling
    • Transport optimisation between the various production plants, our premises and client deliveries.



The involvement of the management and the entire VERSASERV’s team becomes a reality by the obtaining ISO 9001 version 2008 certification. This attests of our aptitude to conform to the international standards and to answer all the quality requirements.  To obtain an immediate copy of our ISO 9001 : 2008 certification, Click here

 

To download pdf document, click here

 

We engage actively and make every effort to provide products and services of the highest quality !